Customer-service : Returns

Returns Replacements & Refunds

Returning your order or products:

We from 420shop.nl want to ensure that you , our customer are satisfied with your order. That is why if you are not completely happy with your order, you have the option to return the purchased products within 14 calendar days of receiving it at your delivery address.

All items must be returned in their original packaging sealed, unopened, unused, and undamaged (if applicable).

For hygienic reasons, water pipes, bongs, weed pipes, grinders, vaporizers and similar items can only be returned if they have not been used and (if applicable) are in the original, sealed packaging.

RETURNING YOUR PRODUCT(S)

If you wish to return an product, please contact us by email or use our contact form. Only once arranged with a member of our team may an products or order be returned. If damaged, we will be happy to send out a replacement once the original item has received back to us and inspected.

  1. Please contact our customer service before returning an item. Please also include your order number.
  2. The delivered item must be unopened (as far as possible), in original packaging, unused and undamaged.
  3. Fill in the return form and include it in the return shipment.
  4. When you have indicated an item or order to be returned, you have 14 days to send it back.

For hygienic reasons, water pipes, bongs, weed pipes, grinders, vaporizers and similar items can only be returned if they have not been used and (if applicable) are in the original, sealed packaging.

REPLACEMENTS

If your item was damaged upon delivery, you must inform us within 7 calendar days of receipt at your address. You can use the above email address to let us know of any damages (with photos). Once sent back to us, we will inspect the item and send out a replacement if applicable.

Please do not forget to include a message with the returned products and mention your name & order number.

NABI MEDIA
Konijnenberg 127
4825BC Breda
Nederland

Back to our Customer-service page